f6game Privacy Policy

1. Who We Are

f6game is an online gaming platform accessible at f6game.org, offering sports betting, live casino, slot games, and related entertainment products to registered players. For the purposes of this Privacy Policy, f6game is the data controller responsible for the collection and processing of personal data submitted through the f6game platform.

f6game operates under an international gaming license and is committed to handling personal data in accordance with internationally recognised data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation, integrity, and accountability.

If you have any questions about how f6game processes your personal data, or wish to exercise any of your data rights described in this policy, you may contact our data protection team directly at [email protected].

2. Data We Collect

f6game collects personal data from players through several channels — directly during registration and account use, automatically through platform interaction, and occasionally from third-party verification services. The categories of personal data we collect are set out below.

2.1 Registration & Identity Data

• Full legal name as it appears on your CNIC
• Date of birth (to verify the 21+ age requirement)
• CNIC number and copies of CNIC documentation submitted during KYC
• Residential address (city, province, postal code)
• Email address and mobile phone number
• Username chosen at registration

2.2 Financial & Transaction Data

• Deposit and withdrawal transaction records including amounts, dates, and payment method identifiers
• JazzCash, EasyPaisa, or bank account reference details used for transactions (account numbers are masked after verification)
• Bonus and promotional credit history
• Wagering history and game session records including stakes, outcomes, and session duration

2.3 Technical & Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser information
• Session timestamps, login history, and platform navigation data
• Cookies and similar tracking technologies as described in Section 6

2.4 Communications Data

• Records of correspondence between you and f6game support, including live chat transcripts and email exchanges
• Responses to surveys, feedback forms, or promotional participation records
• Marketing communication preferences and opt-in or opt-out records

3. How We Use Your Data

f6game uses personal data collected from players for the following purposes. Each purpose is tied to a legitimate legal basis as described in Section 4.

4. Legal Basis for Processing

f6game processes personal data only where a valid legal basis exists. The legal bases applicable to f6game's data processing activities are as follows:

• Contractual necessity: Processing required to fulfil the agreement between you and f6game, including account management, payment processing, and game provision. Without this processing, f6game cannot provide its services to you.
• Legal obligation: Processing required to comply with applicable laws and regulatory requirements, including anti-money laundering obligations, age verification requirements, and cooperation with law-enforcement authorities where legally mandated.
• Legitimate interests: Processing that serves f6game's legitimate business interests — including fraud detection, platform security, responsible gaming monitoring, and service improvement — provided that those interests are not overridden by your fundamental privacy rights.
• Consent: Processing for optional purposes such as marketing communications, where f6game has obtained your prior explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing & Disclosure

f6game does not sell, rent, or trade your personal data. Data is shared only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

5.1 Service Providers

f6game shares personal data with trusted third-party service providers who assist in platform operation. These include payment processors (including JazzCash, EasyPaisa, and partner banks), KYC and identity verification technology providers, cloud infrastructure providers, customer support platform vendors, and fraud detection specialists. All service providers are contractually bound to process personal data only on f6game's documented instructions and to maintain appropriate security standards.

5.2 Game Technology Providers

f6game's casino and slot games are powered by third-party game studios. These providers may receive limited technical data — such as session tokens and stake amounts — necessary for game delivery and settlement. They do not receive your identity documentation or payment account details.

5.3 Regulatory & Law-Enforcement Authorities

f6game will disclose personal data to regulatory bodies, financial intelligence units, law-enforcement agencies, or courts where required to do so by applicable law, a valid legal order, or f6game's obligations under its international gaming license. f6game will, where legally permitted, notify affected players of such disclosure.

5.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of f6game's business or assets, personal data held by f6game may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and any change to the applicable privacy policy in advance where reasonably practicable.

6. Cookies & Tracking Technologies

f6game uses cookies and similar tracking technologies on the f6game platform. These are small data files stored on your device that help us deliver a functional, personalised, and secure gaming experience.

6.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for platform functionality, including maintaining your login session, managing your account preferences, and ensuring secure transactions. These cannot be disabled without affecting platform usability.
• Performance & Analytics Cookies: Used to understand how players navigate the f6game platform, identify popular features, and improve overall performance. Data collected is aggregated and does not personally identify individual players.
• Functional Cookies: Store your preferences such as language settings, preferred payment method, and display configurations to provide a more convenient experience on return visits.
• Marketing Cookies: Used only where you have provided consent, to deliver relevant promotional content and measure the effectiveness of f6game's marketing campaigns. You may withdraw consent for marketing cookies at any time.

6.2 Managing Cookies

You may control cookie settings through your browser's built-in privacy controls. Disabling strictly necessary cookies will affect platform functionality and may prevent you from accessing certain features of your f6game account. f6game's cookie consent tool, accessible on your first visit to the platform, allows you to manage optional cookie categories independently.

7. Data Security

f6game implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Encryption in Transit: All data transmitted between your device and the f6game platform is encrypted using TLS (Transport Layer Security) protocols.
• Encryption at Rest: Sensitive personal data — including identity documents, financial records, and authentication credentials — is stored in encrypted form using industry-standard encryption algorithms.
• Access Controls: Access to personal data within f6game is restricted on a strict need-to-know basis. Personnel accessing personal data are subject to confidentiality obligations and regular security training.
• Security Audits: f6game conducts regular internal and independent security assessments of its platform infrastructure to identify and remediate vulnerabilities.
• Incident Response: f6game maintains a documented data breach response procedure. In the event of a security incident affecting player data, affected players will be notified in accordance with applicable regulatory requirements.

While f6game takes all reasonable precautions, no method of electronic transmission or storage is entirely immune from risk. Players are responsible for maintaining the security of their own account credentials and devices used to access f6game.

8. Data Retention

f6game retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by law or regulatory obligation. The following general retention principles apply:

• Active Account Data: Personal data associated with an active f6game account is retained for the duration of the account's active status plus a minimum post-closure period required for compliance purposes.
• KYC & Identity Documents: Identity verification documents are retained for a minimum of five years following account closure, in accordance with applicable anti-money laundering regulations.
• Transaction Records: Financial transaction data, including deposit and withdrawal records, is retained for a minimum of five years to meet regulatory and audit requirements.
• Communications Records: Customer support interactions and correspondence are retained for a minimum of two years following resolution of the relevant query or dispute.
• Marketing Data: Marketing preference records and consent logs are retained until consent is withdrawn and for a reasonable period thereafter to demonstrate compliance with consent obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised. Anonymised, aggregated data may be retained indefinitely for statistical and analytics purposes without restriction.

9. Your Rights

f6game respects your rights over your personal data. You may exercise any of the following rights at any time by contacting f6game's support team at [email protected] or through the account dashboard where the relevant tool is available:

• Right of Access: Request a copy of the personal data f6game holds about you, along with information about how it is being used.
• Right to Rectification: Request correction of any inaccurate or incomplete personal data held by f6game. You may update basic account details directly from your f6game account settings.
• Right to Erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to f6game's legal retention obligations. Note that data subject to regulatory retention requirements cannot be deleted until the mandatory retention period expires.
• Right to Restrict Processing: Request that f6game limits the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to processing based on legitimate interests.
• Right to Data Portability: Request that f6game provides your personal data in a structured, commonly used, machine-readable format, or transmits it directly to another controller where technically feasible.
• Right to Object: Object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to f6game demonstrating compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.

f6game will respond to all valid data rights requests within 30 days of receipt. Where a request is complex or involves a large volume of data, we will notify you of any extension to the response period within the initial 30-day window. f6game does not charge a fee for processing data rights requests in ordinary circumstances.

10. Children & Minors

The f6game platform is strictly intended for adults aged 21 years and over. f6game does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the f6game account registration and KYC process.

If f6game becomes aware that personal data has been collected from an individual under the age of 21, the relevant account will be immediately suspended and the collected data will be securely deleted, subject to any data preservation requirements arising from the investigation of underage access. Any funds in the account at the time of suspension will be subject to the underage account handling procedures described in f6game's Terms & Conditions.

If you believe that a minor may have accessed or registered on the f6game platform, please contact f6game support immediately at [email protected] so that the matter can be investigated and resolved promptly.

11. International Data Transfers

f6game's platform infrastructure and service providers may be located in jurisdictions outside Pakistan. Where personal data is transferred internationally, f6game takes appropriate steps to ensure that the transfer is conducted lawfully and that adequate protections are in place for your data, including:

• Transfer to countries or organisations that maintain an adequate level of data protection under applicable standards
• Use of contractual safeguards, including standard data protection clauses in agreements with international service providers
• Implementation of additional technical safeguards such as encryption and pseudonymisation where transfers involve sensitive personal data

By registering an f6game account and providing your personal data, you acknowledge that your data may be processed and stored in jurisdictions outside Pakistan. f6game will always take reasonable steps to ensure your data is protected regardless of where it is processed.

12. Third-Party Services

The f6game platform may contain integrations with third-party services including game studios, payment gateways, and customer support tools. Each third-party provider operates under its own privacy policy and data practices. f6game is not responsible for the privacy practices of third-party providers, and we encourage players to review the privacy policies of any third-party service they interact with.

f6game conducts due diligence on all third-party service providers before integration and requires contractual data protection commitments. However, once data is submitted directly to a third-party interface — such as a bank's own payment portal — that data is governed by the third party's terms and privacy policy.

13. Marketing Communications

f6game may send you promotional communications about bonuses, new games, PSL season offers, and platform updates where you have provided your consent to receive such communications during registration or through your account communication preferences.

• You may opt out of marketing communications at any time by updating your preferences in the f6game account settings, or by contacting support at [email protected].
• Opting out of marketing communications does not affect transactional communications related to your account, such as deposit confirmations, withdrawal notifications, security alerts, and KYC requests — these are sent as part of the service and cannot be disabled while your account is active.
• f6game does not share your contact details with third-party marketers. All promotional communications are sent directly by f6game or its authorised platform communications provider.

14. Amendments to This Policy

f6game reserves the right to update or amend this Privacy Policy at any time. Changes will be published on this page with an updated effective date. Where changes are material — meaning they substantially affect your privacy rights or how your data is used — f6game will notify you through an in-platform notification or an email to your registered address prior to the change taking effect.

Your continued use of the f6game platform following publication of an updated Privacy Policy constitutes your acknowledgment of the revised policy. We recommend reviewing this page periodically to stay informed of how f6game protects your personal data.

15. Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy-related concern, please contact the f6game data protection team using the details below:

• Email: [email protected]
• Live Chat: Available 24/7 from your f6game account dashboard
• Subject Line: Please mark privacy-related emails with the subject "Privacy Request" or "Data Rights" to ensure prompt routing to the appropriate team.

f6game is committed to resolving all privacy-related queries and complaints in good faith and within a reasonable timeframe. If you are not satisfied with f6game's response to a privacy complaint, you may escalate the matter to the relevant data protection supervisory authority applicable under f6game's international gaming license framework.